Community Lone Workers
Reducing violence & providing conflict management in Community and lone working sectors.
At Training with Pride, we recognise the unique challenges faced by lone workers in the community, including traffic wardens, taxi drivers, security personnel, car park attendants, carers, and social workers. These professionals often encounter situations that require skilled conflict resolution and violence reduction strategies to ensure their safety and well-being.
Our specialised training courses are designed to equip lone workers with effective techniques to mitigate risks and manage potentially hostile or aggressive situations. By utilising evidence-based strategies, we empower workers to de-escalate conflicts and promote safer interactions in their daily roles.
We understand that dealing with aggression and violence can have significant implications not only on individual workers but also on the overall service you provide. Therefore, our courses aim to foster a culture of respect and positivity, reducing the likelihood of conflict while enhancing safety for both workers and the people they serve.
Ensuring that lone workers are equipped to handle challenging interactions is vital. Through our targeted training, they will gain the confidence and skills necessary to navigate difficult situations and contribute to a safer community environment.
Our course empowers staff with the skills needed to thrive in their roles while ensuring their safety and the safety of those around them.
Did you know?
It is estimated that up to 8 million people in the United Kingdom are lone workers. That’s 22% of the 31.2m UK working population. The NHS alone employs up to 100,000 healthcare professionals (9% of its workforce) who work on their own every day.
Source: YouGov
With our training, your staff will be able to…
- Identify the triggers of concerning behaviours
- Identify and manage risk scenarios
- Facilitate conflict resolution safely
- Provide positive, respectful approaches
- Increase confidence in customer interactions
Find the right course…
Click on the button below for a short Training Needs Analysis (TNA) questionnaire. By answering the questions, our tool will identify the most suitable Training with Pride training programme for your organisation.